Organizational Clients


"Jen guided us to develop a plan that is easily our best written, most comprehensible and flexible strategic plan ever."

 

Scott Schenkelberg

Chief Executive Officer
Miriam's kitchen

I knew Jen was the right choice for Miriam’s Kitchen even before we hired her. Her thoughtful, intelligent questions around designing the scope of work for the project convinced me that she really understood our organization and had the right temperament to engage with all of our strategic planning stakeholders from our homeless guests to donors to board members to government officials.
 
Jen also understood that while we’d created our own strategic plans in the past, we had a desire to do things differently this time.  While we couldn’t quite articulate what we thought our newest strategic plan would look like, Jen guided us to develop a plan that is easily our best written, most comprehensible and flexible strategic plan ever, while incorporating a vast array of stakeholder viewpoints.
 
With any consultant, you expect timeliness, frequent communication, and attention to detail.  Of course, Jen delivered on all of these qualities in spades.  What I hadn’t expected was the joy that she brought to what might otherwise be a humorless and difficult process.  Her sense of humor, depth of knowledge, and synthesis of information made the project efficient and enjoyable. 
 
To be frank, Jen is one of the younger consultants we’ve worked with. Do not let her age fool you!  She is DEEP on nonprofit management and strategy. She has an ability to connect with many different types of people with confidence and joy.

 

"Sometimes strategy and teambuilding efforts seem to stop short of implementation, but with Jen you can expect equal focus on meaningful conversation and practical action."

Christy Respress

EXECUTIVE Director
pathways to housing dc

We hired Lachman Consulting to help our leadership team navigate change during a challenging time. Almost immediately after our partnership, we faced an organizational crisis that really put our team to the test, and the work that we did with Jen has proven to be invaluable. Thanks to the deeper level of trust and understanding that we built on the team, we can now hold each other accountable, play towards each other’s strengths, and get into action in a more powerful and effective way. 

Jen is a skilled facilitator who has an incredible gift for getting to the heart of the issue really quickly, in a way that is both challenging and supportive. And my favorite part about working with Jen is that she doesn’t stop there. Sometimes strategy and teambuilding efforts seem to stop short of implementation, but with Jen you can expect equal focus on meaningful conversation and practical action. Jen helped us translate our group’s agreements into real, tangible steps forward.  Every time I walk away from
a meeting with Jen, I feel invigorated, excited, and armed with a plan for action, and I
can’t put a price tag on that. 

 

"Thanks to our partnership, we’ve been able to engage 27 philanthropic leaders in a powerful training and coaching experience. Jen’s facilitation and training skills far exceeded our expectations."

Andy Carroll

Senior Program director
exponent philanthropy

When I first reached out to Jen, it was simply to discuss an idea – to develop a peer coaching training program for philanthropists and foundation leaders.  Fast-forward a year and, thanks to our partnership with Lachman Consulting, we’ve been able to turn our vision into a reality and engage 27 philanthropic leaders in a powerful training and coaching experience.

Jen’s facilitation and training skills far exceeded our expectations. She has the ability to cover the fundamentals in an extremely clear, easy-to-follow way, and also leads people through hands-on exercises that help them develop new skills and reach new insights.  Jen suggested an exercise that initially seemed risky to us, but we trusted her and went for it, and it turned out to be a really powerful experience for our members.

It has been wonderful collaborating with Jen. She has been so attentive and responsive in helping us meet the needs and goals of our pilot program. I recommend her as a coaching expert and professional trainer, and as someone who is a pleasure to work with.

 

"I can honestly say that it was 100% worth the money and time we invested. I've seen a paradigm shift in the way our board operates."

Van P. Brinson III

PRESIDENT and ceo
world t.e.a.m. sports

As the CEO of a small nonprofit, I’m always thinking about the wisest way to spend our two most valuable resources – time and money.  When we committed both and hired Lachman Consulting to help us with board development, I had some hesitations.  I wasn’t sure what real change we could achieve and what impact the work would have.  I can honestly say now that it was 100% worth the money and time we invested.  I’ve seen a paradigm shift in the way our board operates.  Our board members are much more engaged and active, our meetings are more efficient, and the work that the board accomplishes on behalf of the organization has increased significantly.

What I liked best about working with Lachman Consulting is that we weren’t put through a cookie cutter process.  Jen was really good at assessing our unique situation and then recommending next steps that helped us move forward. And to keep the work from stopping at the end of our contract, we were left with a set of customized tools and practices that we will continue using to create even greater board efficiency going forward.

 

“As a result of working with Jen, our whole team feels more connected and more invested in RunningBrooke’s success than they ever have before. "

Brooke Curran

FOUNDER AND PRESIDENT
RUNNINGBROOKE

I am so glad that I followed my instincts and decided to hire Jen to lead our strategic planning process.  We received proposals from consultants with more years of experience under their belts, but they didn’t “get” us the way that Jen did.  Jen listened to us – really listened – and was able to design and guide us through a strategic planning process that was creative, fun, and flexible, and gave our organization just what we needed to move forward.
 
As a result of working with Jen, our whole team feels more connected and more invested in RunningBrooke’s success than they ever have before.  We have a road map to guide us, and we’re all working towards the same thing.  This process has given everyone on our team the tools they need to do meaningful and effective work for the organization – and what’s more important than that?

 

"When we work with Jen, it feels like she’s part of our team, and she invests an incredible amount of time, thought, and energy to make sure our work together is a success."

Don Miller

CHIEF FINANCIAL AND ADMINISTRATIVE OFFICER
MEALS ON WHEELS AMERICA

I knew from our very first meeting with Jen that we had made the right decision in hiring her to facilitate our staff retreat.  I was a little anxious going in, because we were investing a lot of resources in the retreat, and I really wanted it to produce tangible results for our organization.

Now, it’s 9 months after the retreat, and we’re still benefiting from our work with Jen today.  We’re a much more cohesive team, we’re really clear about our values, and we have achieved an organizational culture that not only makes Meals on Wheels a great place to work, it helps us deliver more effectively on our mission. 
 
If anyone asked me if I would recommend working with Jen, I would say yes without hesitation.  When we work with Jen, it feels like she’s part of our team, and she invests an incredible amount of time, thought, and energy to make sure our work together is a success.

 

Coaching Clients


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"Coaching with Jen has been one of the most powerful leadership development experiences I have ever had. I have grown as a leader more in the last 6 months than ever before."

Lori Sweeney

Managing director, illinois network
ANet | Achievement Network

I came to Jen for coaching because I wanted to harness my current management role and become the best leader I could be.  Our coaching kicked-off with a 360-degree leadership assessment, which lead to an immediate breakthrough for me.  I realized that by solving other people’s problems (something I used to see as one of my greatest strengths!), I was actually holding people back and sending a message of mistrust to members of my team. 

Working with Jen, I was able to put this insight into action and create real behavioral changes that have made me a better listener and much more effective leader. And it’s not only me who feels the difference.  I just had a feedback conversation with someone I manage, and she told me that she’s never felt more supported by me or in her job.  

Coaching with Jen has been one of the most powerful leadership development experiences I have ever had. I have grown as a leader more in the last 6 months than ever before.

 

“Jen is uniquely suited to help nonprofit leaders with little time and limited bandwidth get better, faster. "

Alex Moore

CHIEF DEVELOPMENT OFFICER
DC CENTRAL KITCHEN

When I started working with Jen, I was a new fundraising manager, riding the feast-or-famine roller coaster of our industry. Instead of empowering my team to excel in a strategic way, I found myself constantly reacting. The strain of hitting our fundraising goals ultimately affected my relationships with my team and my family.
 
Jen helped me plan my work, be more purposeful in my interactions with staff, and measure my performance according to new, genuinely insightful metrics. She found the sweet spot between mission and metrics, and helped me embrace new management best practices while becoming a more authentic, accessible version of myself.
 
Jen gives tough feedback in a format that’s usable, applicable, and respectful. She knows when to push and when to listen. And she has the right combination of real experience and a rugged moral compass that together make her uniquely suited to help nonprofit leaders with little time and limited bandwidth get better, faster – and given the challenges our community is up against, we know there’s no time to waste.

 

“Working with Jen helped me find the space to think bigger, go farther, and push myself. I am a more effective and authentic leader as a result of our work together."

Kristina DeMain

DEVELOPMENT DIRECTOR
WASHINGTON OFFICE ON LATIN AMERICA

The Future Executive Director program helped me build skills and confidence to effectively move into an ED position.  Now I feel more ready than ever for new challenges.

Jen coached me throughout the program, and our work together helped me grow in key areas where I was seeking to expand my abilities.  Jen is a great listener and strategic thinker. I loved looking at problems together and brainstorming with her! Working with Jen helped me find the space to think bigger, go farther, and push myself. I am a more effective and authentic leader as a result of our work together.

 

“I am constantly singing Jen’s praises and recommending her to friends and colleagues."

Colleen Clark

DIRECTOR OF DEVELOPMENT
MEALS ON WHEELS AMERICA

Before I met with Jen, I was feeling really anxious in both my professional and personal life-- unsettled, unfulfilled, and like I could never accomplish or achieve enough. I had not set clear boundaries for myself and was living a life that didn't actively match my values. In short, I was in a rut.

As a result of working with Jen, I was able to make strides in recognizing that I am enough and what I do is enough. She also helped me develop strategies to better resolve conflict and seek solutions to problems. I'm eternally grateful for the experience.

My favorite part of working with Jen was her calming attitude. I immediately felt comfortable with her, and as if I could easily approach her with real questions and stress points. Not only was she not judgmental, but she also had my best interests at heart-- always!

I am constantly singing Jen's praises and recommending her to friends and colleagues. She has made such a difference in guiding me through self-improvement, and the implications for both my personal and professional life have been tremendous and immeasurable.

 

“Jen empowered me to identify my future steps with confidence and ease. I am now in a new meaningful job, and I draw on what I learned with Jen every day."

Rebecca Altman

Director
third plateau social impact strategies

Before beginning coaching sessions with Jen, I was in the midst of a major life transition -- moving back to the US after several years living abroad, leaving my previous non profit work, and seeking out what would come next. I was in a state of transition personally and professionally in identifying what would come next.

Jen and I immediately connected around our passion for social change, so I knew I would benefit professionally from our leadership coaching sessions. What stood out most was how she has helped me bring my full self to both work and life. Jen empowered me to find and strengthen my inner voice as well as live out my purpose, which serves me far beyond our coaching sessions. Jen's extremely present, optimistic, and calming approach empowered me to identify my future steps with confidence and ease. Inspired by Jen's clarifying support, I am now in a new meaningful job, and I draw on what I learned with Jen every day.

 

“Jen fully convinced me of the inevitability of my success, and also gave me the tools and the competencies to do the job well."

Tom Mulloy

ECONOMIC AND LABOR POLICY ADVISOR
UNITED STATES CONFERENCE OF CATHOLIC BISHOPS

If you’re sitting in front of Jen, you are Jen’s world at that moment. She devotes herself completely to the task at hand and making you the best person you can be.

Jen understands that listening is the most critical component of communication, and she uses that to ask deep, probing questions that demand intense thought and reflection. The end product is richer and more meaningful than you would otherwise get.

The mark of a true leader is the ability to inspire and instill confidence. Jen fully convinced me of the inevitability of my success, and also gave me the tools and the competencies to do the job well.

 

“Jen knows how to push when you need pushing.  She’ll get you to stop talking about the problem and start thinking about a solution."

Dawnn Leary

Senior Philanthropic Services Officer
The Community Foundation

Before I went through the Future Executive Director Fellowship Program with Jen, I was in a bad place professionally.  I was in a job that wasn't challenging me, and I worked for a supervisor who wasn't encouraging me to grow professionally. After being in an environment where I was so disengaged for so long I really began to doubt my own skills, gifts and abilities. 

As a result of working with Jen in the Future ED program, I believe the greatest thing I achieved was getting my confidence back. That confidence had been stripped from me.  Through our work together, I was affirmed that I had a perspective and skill set that is valuable and needed in the non-profit sector. 

My favorite part of working with Jen was her honesty, transparency and compassion.  Jen knows how to push when you need pushing.  She’ll get you to stop talking about the problem and start thinking about a solution.

 

“I am a more confident, more authentic leader who dreams bigger dreams for myself!"

Heidi Webb

NON-PROFIT CAPACITY BUILDER
WASHINGTON D.C. METRO AREA

Jen worked closely with me to help build my confidence, and she gave me skill sets to better deal with conflict. Ultimately, she helped me be more vulnerable to others, which has made me a more authentic human being.  Now, I am a more confident, more authentic leader who dreams bigger dreams for myself! 

Jen was so engaging and such a great listener. She is one of the few people you meet in life who truly knows what her purpose is and is living it. The type of person you aspire to be! 

I would recommend Jen’s services to anyone, and in particular to professionals who, like me, were "stuck."  Getting unstuck was the best thing that happened to me, because I feel (for the first time in a very long time) that the world is full of possibilities!